Resources
This document provides operational guidance for Pacific Australia Labour Mobility (PALM) scheme employers to develop, implement and maintain a Fraud Control Plan in line with their obligations under the PALM scheme Approved Employer Guidelines.…
Attachment Size Operational guidance - Fraud Control Plan employer obligation.docx 164.44 KB Attachment Size Operational guidance - Fraud Control Plan employer obligation.pdf 188.37 KB
This document provides a set of discussion guides for Welfare and Wellbeing Support Persons (WWSPs) in the Pacific Australia Labour Mobility (PALM) scheme to support fortnightly meetings with workers. It outlines how to select and use topics…
Attachment Size Fortnightly welfare and wellbeing meeting discussion guides.docx 926.57 KB Attachment Size Fortnightly welfare and wellbeing meeting discussion guides.pdf 705.49 KB
This document provides a template for Welfare and Wellbeing Support Persons (WWSPs) in the Pacific Australia Labour Mobility (PALM) scheme to plan and document fortnightly meetings with workers.
It includes a scheduled meeting planner…
Attachment Size Fortnightly welfare and wellbeing meeting planner and notes template.docx 454.3 KB Attachment Size Fortnightly welfare and wellbeing meeting planner and notes template.pdf 149.09 KB
This document provides information for Welfare and Wellbeing Support Persons (WWSPs) in the Pacific Australia Labour Mobility (PALM) scheme on how to plan and deliver effective fortnightly meetings with workers.
It outlines the WWSP…
Attachment Size Welfare and wellbeing support person toolkit.docx 997.26 KB Attachment Size Welfare and wellbeing support person toolkit.pdf 875.12 KB
This page sets out the Department of Employment and Workplace Relations process to support PALM scheme employers requesting temporary transport plan cost changes that relate to the impacts of fuel supply.
The process explains the…
Attachment Size Process for temporary transport cost changes - May 2026.pdf 392.01 KB Attachment Size Process for temporary transport cost changes - May 2026.docx 360.71 KB
This document provides information for Pacific Australia Labour Mobility (PALM) scheme workers who have stopped working under the scheme and want to return to approved PALM scheme employment. It explains what re‑engagement means, who may be…
Attachment Size PALM scheme worker re-engagement information - English.pdf 209.79 KB Attachment Size PALM scheme worker re-engagement information - Tongan.pdf 193.67 KB Attachment Size PALM scheme worker re-engagement information - Tuvaluan.pdf 201.41 KB Attachment Size PALM scheme worker re-engagement information - Tok Pisin.pdf 173.21 KB Attachment Size PALM scheme worker re-engagement information - Tetum.pdf 190.57 KB Attachment Size PALM scheme worker re-engagement information - Solomon Islands Pidgin.pdf 211.04 KB Attachment Size PALM scheme worker re-engagement information - Vietnamese.pdf 233.22 KB Attachment Size PALM scheme worker re-engagement information - Samoan.pdf 176.28 KB Attachment Size PALM scheme worker re-engagement information - Nauruan.pdf 181.41 KB Attachment Size PALM scheme worker re-engagement information - Gibertese..pdf 176.36 KB Attachment Size PALM scheme worker re-engagement information - Fijian..pdf 172.67 KB
This document provides information for Pacific Australia Labour Mobility (PALM) scheme workers about what a grievance is and how to get help if something is not right at work. It explains the types of issues that can be raised, the steps workers…
Attachment Size PALM scheme worker grievance information- English.pdf 165.43 KB Attachment Size PALM scheme worker grievance information - Fijian.pdf 192.44 KB Attachment Size PALM scheme worker grievance information - Samoan.pdf 177.93 KB Attachment Size PALM scheme worker grievance information - Tongan.pdf 195.71 KB Attachment Size PALM scheme worker grievance information - Tuvaluan.pdf 181.48 KB Attachment Size PALM scheme worker grievance information - Tetum.pdf 260.29 KB Attachment Size PALM scheme worker grievance information - Gibertese.pdf 178.08 KB Attachment Size PALM scheme worker grievance information - Tok Pisin.pdf 175.63 KB Attachment Size PALM scheme worker grievance information - Bislama..pdf 183.09 KB Attachment Size PALM scheme worker grievance information - Vietnamese.pdf 249.8 KB Attachment Size PALM scheme worker grievance information - Solomon Islands Pidgin.pdf 189.64 KB
You can use this document to help know who you can talk to if you have a problem at work in the PALM scheme.
Remember, if you need help at any time, call the PALM support line on 1800 51 51 31, email…
Attachment Size How to raise an issue or grievance - English.pdf 90.98 KB Attachment Size How to raise an issue or grievance - Bislama.pdf 85.99 KB Attachment Size How to raise an issue or grievance - Fijian.pdf 84.01 KB Attachment Size How to raise an issue or grievance - Fijian Hindi.pdf 177.49 KB Attachment Size How to raise an issue or grievance - Gilbertese.pdf 84.61 KB Attachment Size How to raise an issue or grievance - Nauruan.pdf 85.01 KB Attachment Size How to raise an issue or grievance - Samoan.pdf 87.09 KB Attachment Size How to raise an issue or grievance - Solomon Islands Pidgin.pdf 84.46 KB Attachment Size How to raise an issue or grievance - Tetum.pdf 86.68 KB Attachment Size How to raise an issue or grievance - Tok Pisin.pdf 85.01 KB Attachment Size How to raise an issue or grievance - Tongan.pdf 122.71 KB Attachment Size How to raise an issue or grievance - Tuvaluan.pdf 86.79 KB
This product has been developed to provide information about the Emergency Support Fund, which offers short‑term assistance to eligible Pacific Australia Labour Mobility (PALM) scheme workers experiencing a crisis or unforeseen emergency. …
Attachment Size Emergency Support Fund information factsheet.docx 164.92 KB Attachment Size Emergency Support Fund information factsheet.pdf 180.01 KB
These resources provide information to help Pacific Australia Labour Mobility (PALM) scheme workers understand how to access their superannuation, and to support employers and others who assist them.
The resources below explain how…
Attachment Size Superannuation access for workers poster.pdf 6.24 MB Attachment Size Superannuation access after workers passes factsheet.pdf 1.73 MB Attachment Size Supporting workers with superannuation access factsheet.pdf 1.74 MB
This document provides answers to frequently asked questions regarding the PALM scheme health insurance panel.
Attachment Size Health insurance panel frequently asked questions.docx 154.93 KB Attachment Size Health insurance panel frequently asked questions.pdf 145.21 KB
This guide will help you keep your skin healthy while you are working in Australia. If you are worried about your skin, talk to your employer or visit a doctor.
Attachment Size Caring for your skin - English.pdf 386.24 KB Attachment Size Caring for your skin - Bislama.pdf 377.48 KB Attachment Size Caring for your skin - Fijian Hindi.pdf 420.58 KB Attachment Size Caring for your skin - Fijian.pdf 376.52 KB Attachment Size Caring for your skin - Gilbertese.pdf 375.64 KB Attachment Size Caring for your skin - Nauruan.pdf 377.27 KB Attachment Size Caring for your skin - Samoan.pdf 387.31 KB Attachment Size Caring for your skin - Solomon Islands Pidgin.pdf 376.75 KB Attachment Size Caring for your skin - Tetum.pdf 378.13 KB Attachment Size Caring for your skin - Tok Pisin.pdf 376.89 KB Attachment Size Caring for your skin - Tongan.pdf 399.98 KB Attachment Size Caring for your skin - Tuvaluan.pdf 376.39 KB
This document contains information to support Pacific Australia Labour Mobility (PALM) scheme employers, workers and other stakeholders impacted by the severe weather events in Queensland.
Attachment Size Queensland severe weather events - frequently asked questions - January 26.docx 188.04 KB Attachment Size Queensland severe weather events - frequently asked questions - January 26.pdf 232.98 KB
This document contains information to support Pacific Australia Labour Mobility (PALM) scheme employers, workers and other stakeholders impacted by the Victorian bushfires.
Attachment Size Victorian bushfires - frequently asked questions - January 26.docx 187.2 KB Attachment Size Victorian bushfires - frequently asked questions - January 26.pdf 235.47 KB
This is a guide to loans, credit cards and phone plans in Australia. It explains what loans are, what to look out for, and how to get help if you’re not sure.
Before taking out a loan, always ask yourself: Can I save my money to buy…
Attachment Size Understanding loans and credit - English.pdf 152.22 KB Attachment Size Understanding loans and credit - Bislama.pdf 128.73 KB Attachment Size Understanding loans and credit - Fijian Hindi.pdf 175.3 KB Attachment Size Understanding loans and credit - Fijian.pdf 127.24 KB Attachment Size Understanding loans and credit - Gilbertese.pdf 127.13 KB Attachment Size Understanding loans and credit - Nauruan.pdf 128.65 KB Attachment Size Understanding loans and credit - Samoan.pdf 127.46 KB Attachment Size Understanding loans and credit - Solomon Islands Pidgin.pdf 128.14 KB Attachment Size Understanding loans and credit - Tetum.pdf 131.02 KB Attachment Size Understanding loans and credit - Tok Pisin.pdf 127.98 KB Attachment Size Understanding loans and credit - Tongan.pdf 158.5 KB Attachment Size Understanding loans and credit - Tuvaluan.pdf 132.96 KB