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Contact

This page contains helpful contact information for employers, workers, Pacific and Timor-Leste labour sending units and media.

For employers

If after reviewing the Pacific Australia Labour Mobility (PALM) scheme website information you want to find out more, please call (1800 51 51 31) or email (palm@dewr.gov.au). Please note the support service line and email inbox are monitored 8:30 am to 6:30 pm AEST.

Community Connections is a partnership between the Australian Government and the Salvation Army with the Pacific Islands Council of Queensland, the Pacific Islands Council of South Australia, the Uniting Church Australia Synod of Victoria and Tasmania and the NSW Council for Pacific Communities. This partnership provides support to PALM scheme employers and workers and works to creates better relationships between workers and their local communities.

Community Connections contact details

OrganisationTitleFirst nameSurnameState/TerritoryPhone numberEmail addressLocation
The Salvation ArmyMrGregoryMakutuNational and NT0451 021 919communityconnections@salvationarmy.org.auRedfern, NSW
Pacific Islands Council of South AustraliaMrTukiniTavuiSA and WA0412 638 228info@mypicsa.orgAdelaide, SA
Pacific Islands Council of QueenslandMrsEmaVuetiQLD(07) 3345 7121info@picq.com.auBrisbane, QLD

NSW Council for Pacific Communities
 
MrsMelaemieFrueanNSW and ACT0407 281 245info@nswcpc.org.auSydney, NSW
Uniting Church in Australia Synod of Victoria and TasmaniaDrMarkZirnsakVIC and TAS0409 166 915mark.zirnsak@victas.uca.org.auMelbourne, VIC

For workers

If you have questions about your work conditions or pay, you can ask your employer. You can also ask them questions about your accommodation, your local community and adjusting to life in Australia. 

If your employer cannot answer your questions, you can call (1800 51 51 31) or email (palm@dewr.gov.au). Please note the support service line and email inbox are monitored 8.30 am to 6.30 pm AEST - calls after hours should be for critical incidents only.

Country liaison officers (CLOs) and labour attachés are people appointed by Pacific and Timor-Leste governments to support workers in Australia. Not all countries have CLOs, but you can find all current CLO contact details in the table below.

The Fair Work Ombudsman (FWO) should be contacted if you have questions about employment conditions, pay rates or entitlements. The FWO can also be contacted if you have concerns about your pay or employment conditions in Australia. The FWO information line is (13 13 94), or call (13 14 50) if you need an interpreter.

CLO/labour attaché contact details

Country TitleFirst nameSurnamePreferred namePhone numberEmail addressLocation
FijiCLOMrSairusiTabualevuCyrus0401 036 476ctabualevu@gmail.com Melbourne, VIC
 CLOMrDiwanShankar 0402 845 658clodiwanshankar@gmail.com Sydney, NSW 
 CLOMrsMakereta RokoduruMargie0477 419 048clowamargierokoduru@gmail.comPerth, WA
KiribatiCLOMsLoliGosschalk  lgosschalk@employment.gov.ki Brisbane, QLD
 CLOMsRosaMuller NormanRosa0438 228 559rnorman@employment.gov.ki Darwin, NT
 CLOMrKaibwaEritaiKaibwa0417 794 985keritai@employment.gov.ki Griffith, NSW 
NauruCLOMrTrentDabwidoTrent0417 611 730trent.dabwido@brisbane.gov.nrBrisbane, QLD
Papua New Guinea CLOMrsLynette Wessel Lynette 0417 879 829lynette_wessel@treasury.gov.pg Brisbane, QLD
 CLOMrsMargaret Devete Margaret0438 944 124margaret_devete@treasury.gov.pg Townsville, QLD
SamoaCLOMrFulisiailagiteleSaleuesileAufa'i0406 506 274fulisia.saleuesile@mfat.gov.wsSydney, NSW 
 CLOMrTusitala JuniorSuaUtaulu0448 769 205tusitala.sua@mfat.gov.wsBrisbane, QLD
Solomon IslandsCLOMrLeslieRuraimanu Fa'arodo 0402 885 449lesliefaarodo@pasifikihr.com Brisbane, QLD
 CLOMsVeraCheffers  0498 832 326veracheffers@pasifikihr.com Melbourne, VIC
Timor-LesteCLOMrBernardinoda Costa PerreiraDino0475 166 160tls.wwso@gmail.com Darwin, NT
 Labour attachéMrIginoFerreira  alat@outlook.com  
TongaCLORevViliami Fetu’u Tupou William0426 778 925william_tupou@hotmail.com Brisbane, QLD
 CLORevSione PaluVaka 0434 179 150spvaka@yahoo.com Devonport, TAS   
TuvaluCLO MrsLise Kalavi 0408 103 532tuvaluclo@gmail.com Melbourne, VIC
VanuatuCLOMrPitaFoliaki 0484 089 577plokotui@vanuatu.gov.vu Mildura, VIC
 Labour 
attaché
MrPatriceKuautonga 0433 415 159pkuautonga@vanuatu.gov.vu Canberra, ACT

 

 

 

 

For Pacific and Timor-Leste labour sending units

If you work for a participating country’s government labour sending unit and wish to know more about the PALM scheme please call (1800 51 51 31) or email (palm@dewr.gov.au).

Media

If you are a journalist and wish to know more about the PALM scheme, please email (media@dewr.gov.au) or (media@dfat.gov.au).