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Contact

This page contains helpful contact information for employers, workers, Pacific and Timor-Leste labour sending units and media.

For employers

If after reviewing the Pacific Australia Labour Mobility (PALM) scheme website information you want to find out more, please call (1800 51 51 31) or email (palm@dewr.gov.au). Please note the support service line and email inbox are monitored 8.30 am to 6.30 pm AEST.

Community Connections is a partnership between the Australian Government and the Salvation Army with the Pacific Islands Council of Queensland, the Pacific Islands Council of South Australia, the Uniting Church Australia Synod of Victoria and Tasmania and the NSW Council for Pacific Communities. This partnership provides support to PALM scheme employers and workers and works to creates better relationships between workers and their local communities.

Community Connections contact details

Organisation Title First name Surname State/Territory Phone number Email address Location
The Salvation Army Mr Gregory Makutu National and NT 0451 021 919 communityconnections@salvationarmy.org.au Redfern, NSW
Pacific Islands Council of South Australia Mr Tukini Tavui SA and WA 0412 638 228 info@mypicsa.org Adelaide, SA
Pacific Islands Council of Queensland Mrs Ema Vueti QLD (07) 3345 7121 info@picq.com.au Brisbane, QLD

NSW Council for Pacific Communities
 
Mrs Melaemie Fruean NSW and ACT 0407 281 245 info@nswcpc.org.au Sydney, NSW
Uniting Church in Australia Synod of Victoria and Tasmania Dr Mark Zirnsak VIC and TAS 0409 166 915 mark.zirnsak@victas.uca.org.au Melbourne, VIC

For workers

If you have questions about your work conditions or pay, you can ask your employer. You can also ask them questions about your accommodation, your local community and adjusting to life in Australia. 

If your employer cannot answer your questions, you can call (1800 51 51 31) or email (palm@dewr.gov.au). Please note the support service line and email inbox are monitored 8.30 am to 6.30 pm AEST - calls after hours should be for critical incidents only.

Country liaison officers (CLOs) and labour attachés are people appointed by Pacific and Timor-Leste governments to support workers in Australia. Not all countries have CLOs, but you can find all current CLO contact details in the table below.

The Fair Work Ombudsman (FWO) should be contacted if you have questions about employment conditions, pay rates or entitlements. The FWO can also be contacted if you have concerns about your pay or employment conditions in Australia. The FWO information line is (13 13 94), or call (13 14 50) if you need an interpreter.

CLO/labour attaché contact details

Country   Title First name Surname Preferred name Phone number Email address Location
Fiji CLO Mr Sairusi Tabualevu Cyrus 0401 036 476 ctabualevu@gmail.com Melbourne, VIC
  CLO Mr Mosese Tamanikaiverata   0438 721 806 clofiji@outlook.com QLD, NT
  CLO Mr Diwan Shankar   0402 845 658 clodiwanshankar@gmail.com  Sydney, NSW 
Kiribati CLO Ms Akineti Moataake Agnes   akineti.moataake@employment.gov.ki Brisbane, QLD
    Ms Rosa Muller Norman Rosa 0438 228 559

pacificway88@hotmail.com

Darwin, NT
    Mr Kaibwa Eritai Kaibwa 0417 794 985

bwaika@gmail.com

Griffith, NSW 
Nauru CLO Mr Trent Dabwido Trent 0417 611 730 trent.dabwido@brisbane.gov.nr Brisbane, QLD
Papua New Guinea  CLO Mrs Lynette  Wessel  Lynette  0417 879 829

Lynette_Wessel@treasury.gov.pg

Brisbane, QLD
  CLO Mrs Margaret  Devete  Margaret 0438 944 124 Margaret_Devete@treasury.gov.pg Townsville, QLD
Samoa CLO Mr Fulisiailagitele Saleuesile Aufa'i 0406 506 274 fulisia.saleuesile@mcil.gov.ws

Sydney, NSW 

  CLO Mr Tusitala Junior Sua Utaulu 0448 769 205 tusitala.sua@mcil.gov.ws  Brisbane, QLD
Solomon Islands CLO Mr Leslie Ruraimanu Fa'arodo   0402 885 449 lesliefaarodo@pasifikihr.com Brisbane, QLD
  CLO Mrs Dulcie Paina   0430 598 767

dulciepaina@pasifikihr.com

Brisbane, QLD
  CLO Ms Vera Cheffers    0498 832 326 veracheffers@pasifikihr.com Melbourne, VIC
Timor-Leste CLO Mr Bernardino da Costa Perreira Dino 0475 166 160 tls.wwso@gmail.com Darwin, NT
Tonga CLO Rev Viliami  Fetu’u Tupou  William 0426 778 925 William_tupou@hotmail.com Brisbane, QLD
  CLO Rev Sione Palu Vaka   0434 179 150 spvaka@yahoo.com Devonport, TAS   
Tuvalu CLO  Mrs Lise  Kalavi   0408 103 532 tuvaluclo@gmail.com Melbourne, VIC
Vanuatu CLO Mr Pita Foliaki   0484 089 577 plokotui@vanuatu.gov.vu Mildura, VIC
  Labour 
attaché
Mr Patrice Kuautonga   0433 415 159 pkuautonga@vanuatu.gov.vu Canberra, ACT

 

 

 

 

For Pacific and Timor-Leste labour sending units

If you work for a participating country’s government labour sending unit and wish to know more about the PALM scheme please call (1800 51 51 31) or email (palm@dewr.gov.au).

Media

If you are a journalist and wish to know more about the PALM scheme, please email (media@dewr.gov.au) or (media@dfat.gov.au).