Resources

Some Pacific Australia Labour Mobility (PALM) scheme workers are incurring large debts after providing personal information and bank details to access cash.
This information has been developed for workers and employers with advice and…
Attachment Size Scams targeting PALM scheme workers - information for employers .docx 82.37 KB Attachment Size Scams targeting PALM scheme workers - information for employers .pdf 146.13 KB Attachment Size Scams targeting PALM scheme workers - information for workers .docx 81.39 KB Attachment Size Scams targeting PALM scheme workers - information for workers .pdf 145.47 KB Attachment Size Do not knock poster.pdf 61.4 KB Attachment Size Scams targeting PALM scheme workers - Bislama.docx 87.46 KB Attachment Size Scams targeting PALM scheme workers - Fijian.docx 82.43 KB Attachment Size Scams targeting PALM scheme workers - Kiribati.docx 75.88 KB Attachment Size Scams targeting PALM scheme workers - Nauru.docx 86.83 KB Attachment Size Scams targeting PALM scheme workers - Samoan.docx 120.8 KB Attachment Size Scams targeting PALM scheme workers - Solomon Islands Pidgin.docx 85.38 KB Attachment Size Scams targeting PALM scheme workers - Tetum.docx 85.18 KB Attachment Size Scams targeting PALM scheme workers - Tok Pisin.docx 82.9 KB Attachment Size Scams targeting PALM scheme workers - Tongan.docx 87.83 KB Attachment Size Scams targeting PALM scheme workers - Tuvaluan.docx 77.38 KB
This factsheet is designed to support Pacific Australia Labour Mobility (PALM) scheme employers to meet
the eligibility criteria for conditional approval of an accommodation plan.
Attachment Size Conditional approval of accommodation plans - June 2025.docx 1.56 MB Attachment Size Conditional approval of accommodation plans - June 2025.pdf 192.05 KB
…
Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - English.pdf 79.65 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Bislama.pdf 76.55 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Fijian.pdf 73.09 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Gilbertese.pdf 73.6 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Nauru.pdf 73.87 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Samoan.pdf 73.55 KB Attachment Size Pandemic event visa decision tree - for workers - Solomon Islands Pidgin.pdf 73.54 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Tetum.pdf 74.63 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Tok Pisin.pdf 74.47 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Tongan.pdf 72.53 KB Attachment Size Pandemic event (subclass 408) visa decision tree - for workers - Tuvaluan.pdf 72.16 KB
This document explains a PALM scheme employers' requirement (under the PALM scheme deed and guidelines) to offer the minimum net pay guarantee and minimum hour requirements to all PALM scheme workers.
The document also includes scenarios to…
Attachment Size Minimum hours requirement and interaction with minimum net pay guarantee factsheet - February 2025.docx 155.56 KB
From 1 July 2024, employers of short-term workers have been required to offer 120 hours of work over 4 weeks, for all existing and new short-term recruitments. If employers cannot do this, they must pay workers’ wages equivalent to 120…
Attachment Size Minimum hours settings frequently asked questions - February 2025.docx 164.95 KB Attachment Size Minimum hours settings frequently asked questions - February 2025.pdf 279.64 KB
This factsheet provides PALM scheme employers with guidance on notifying the Department of Employment and Workplace Relations of a force majeure event and seeking a suspension of obligations due to the impacts of an event.
Attachment Size Force majeure events - information for employers.docx 150.73 KB Attachment Size Force majeure events - information for employers.pdf 188 KB
On 10 May 2024, Air Vanuatu entered voluntary liquidation after suddenly cancelling dozens of its international flights. This document has been developed to support any impacted Pacific Australia Labour Mobility (PALM) scheme employers, workers…
Attachment Size FAQs - Air Vanuatu international flight cancellations.docx 149.38 KB Attachment Size FAQs - Air Vanuatu international flight cancellations.pdf 181.05 KB
This factsheet provides support tools and resources in Australia for PALM scheme workers who may experience gambling and poker machine (the pokies) harm.
Attachment Size Gambling and the pokies factsheet - English.pdf 402.1 KB Attachment Size Gambling and the pokies factsheet - Bislama.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Fijian.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Kiribati.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Nauruan.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Samoan.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Solomon Islands Pidgin.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Tetum.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Tok Pisin.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Tongan.pdf 2.03 MB Attachment Size Gambling and the pokies factsheet - Tuvaluan.pdf 2.03 MB
The Bureau of Meteorology (bom.gov.au) is predicting Tropical Low 05U is likely to impact the Queensland coast this week as a tropical cyclone. This list of questions has been developed to support Pacific Australia Labour Mobility (PALM) scheme…
Attachment Size FAQs - adverse weather events in Queensland January 2024.docx 153.22 KB Attachment Size FAQs - adverse weather events in Queensland January 2024.pdf 194.73 KB
This document outlines support available to Pacific Australia Labour Mobility (PALM) scheme employers affected by flooding following ex-tropical cyclone Jasper in Queensland in December 2023.
Attachment Size Support for PALM scheme employers affected by Qld floods - 22 December 2023.pdf 189.73 KB Attachment Size Support for PALM scheme employers affected by Qld floods - 22 December 2023.docx 153.99 KB
An adverse weather event is currently underway in far north Queensland (FNQ) due to the impacts of Tropical Cyclone Jasper. Heavy rainfall in the Barron River catchment area has led to significant flooding that has impacted many residents in the…
Attachment Size Frequently asked questions Qld floods - 22 December 2023.docx 156.68 KB Attachment Size Frequently asked questions Qld floods - 22 December 2023.pdf 173.91 KB
This guide provides information to assist PALM scheme employers with the development of a welfare and wellbeing plan.
Attachment Size Welfare and wellbeing plan guide for employers.pdf 175.38 KB Attachment Size Welfare and wellbeing plan guide for employers.docx 150.91 KB
These frequently asked questions explain changes to fixed term contracts in relation to the Pacific Australia Labour Mobility (PALM) scheme. For further information on fixed term contracts please refer to the…
Attachment Size Frequently asked questions - changes to fixed term contract provisions.docx 156.04 KB Attachment Size Frequently asked questions - changes to fixed term contract provisions.pdf 216.26 KB
These resources are to help workers and employers understand the restrictions and laws around bringing betel nut into Australia.
There is a separate worker and employer resource. The worker resource is available in English and all 10…
Attachment Size Betel nut in Australia - for employers.pdf 1.15 MB Attachment Size Bringing betel nut into Australia - English.pdf 1.5 MB Attachment Size Bringing betel nut into Australia - Bislama.pdf 2.62 MB Attachment Size Bringing betel nut into Australia - Fijian.pdf 1.01 MB Attachment Size Bringing betel nut into Australia - Gilbertese.pdf 1.33 MB Attachment Size Bringing betel nut into Australia - Nauru.pdf 1.09 MB Attachment Size Bringing betel nut into Australia - Samoa .pdf 2.06 MB Attachment Size Bringing betel nut into Australia - Solomon Islands Pidgin .pdf 1.4 MB Attachment Size Bringing betel nut into Australia - Tetum.pdf 1.14 MB Attachment Size Bringing betel nut into Australia - Tok Pisin.pdf 1.97 MB Attachment Size Bringing betel nut into Australia - Tongan.pdf 1.78 MB Attachment Size Bringing betel nut into Australia - Tuvaluan.pdf 1.43 MB
A factsheet for PALM scheme employers on eligibility for reimbursement of travel costs for short-term workers and how to claim reimbursement, plus a claim form and a Department of Employment and Workplace Relations vendor information request form…
Attachment Size Factsheet - reimbursement of travel costs for short-term PALM scheme workers.docx 299.24 KB Attachment Size Factsheet - reimbursement of travel costs for short-term PALM scheme workers.pdf 293.51 KB Attachment Size Claim form - reimbursement of travel costs for short-term PALM scheme workers.docx 175.01 KB Attachment Size Vendor information request form - DEWR.docx 48.39 KB