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The grievance management policy provides clear information and guidance on how the Department of Employment and Workplace Relations will manage grievances (unresolved conflicts) between PALM scheme workers and employers to ensure they are managed…

The purpose of this diagram is to help Pacific Australia Labour Mobility (PALM) scheme approved employers understand how the PALM scheme information system (PALMIS) will process worker recruitments and mobilisations.

Recruiting Pacific and Timor-Leste workers through the Pacific Australia Labour Mobility (PALM) scheme may be a good solution for employers who can’t find enough local labour.

This document addresses frequently asked questions about the program, types of training, funding and how to apply.

Many Pacific island and Timorese women come from families with generations of semi-commercial and subsistence farming experience. This fact sheet explains how these skills and experience make women ideal candidates for jobs in Australia's…

These checklists outline the tasks that PALM scheme workers need to complete before returning home at the end of their employment in Australia. Employers should provide their workers with a copy of this checklist and discuss it with them.

This guide is designed for Pacific Australia Labour Mobility (PALM) scheme workers. To help make your arrival in Australia easier, your employer pays for some items for you in advance. These costs are usually paid back to your employer over the…

Use this reference guide to prepare your application. All employer applications, including all required documentation, must be completed and submitted via the online application form found on the…

The PALM scheme Skills Development Program provides workers with access to training while they are working in Australia. This application form and guide are for employers to apply for skills development funding on their workers' behalf.

Information for prospective Pacific and Timor-Leste workers on what it is like to work in Australia in the aged care, aquaculture, horticulture, meat processing and tourism and hospitality sectors.

A guide for Pacific and Timor-Leste workers living in Australia with information on finding a rental property, lease periods and payment, maintenance, furniture, real estate agents and how to be a good housemate.

Superannuation, or super, is Australia’s retirement savings system. When a worker is employed in Australia, the employer has to pay super for them. Super is generally 11% of a worker’s salary and is additional to their normal pay. 

A guide for PALM scheme workers in Australia. Everyone has mental health needs. Just like our physical health, we need to look after it.

Graphic poster for printing with information about how workers can stay safe when driving in Australia.