Resources

The grievance management policy provides clear information and guidance on how the Department of Employment and Workplace Relations will manage grievances (unresolved conflicts) between PALM scheme workers and employers to ensure they are managed…
Attachment Size PALM scheme grievance lodgement form - December 2023.docx 158.53 KB Attachment Size Grievance management policy - January 2024.docx 1.91 MB Attachment Size Grievance management policy - January 2024.pdf 677.69 KB
The purpose of this diagram is to help Pacific Australia Labour Mobility (PALM) scheme approved employers understand how the PALM scheme information system (PALMIS) will process worker recruitments and mobilisations.
Attachment Size PALM scheme mobilisations and PALMIS workflow.docx 1017.73 KB Attachment Size PALM scheme mobilisations and PALMIS workflow.pdf 500.65 KB
Recruiting Pacific and Timor-Leste workers through the Pacific Australia Labour Mobility (PALM) scheme may be a good solution for employers who can’t find enough local labour.
Attachment Size How to recruit PALM scheme workers November 2023.pdf 1.43 MB
This document addresses frequently asked questions about the program, types of training, funding and how to apply.
Attachment Size PALM scheme skills development program FAQs - October 2024.pdf 177.28 KB Attachment Size PALM scheme skills development program FAQs - October 2024.docx 149.09 KB
Many Pacific island and Timorese women come from families with generations of semi-commercial and subsistence farming experience. This fact sheet explains how these skills and experience make women ideal candidates for jobs in Australia's…
Attachment Size Pacific and Timorese women in agriculture - December 2023.pdf 1.45 MB
These checklists outline the tasks that PALM scheme workers need to complete before returning home at the end of their employment in Australia. Employers should provide their workers with a copy of this checklist and discuss it with them.
Attachment Size Demobilisation checklist for PALM scheme employers - September 2024.pdf 265.15 KB Attachment Size Demobilisation checklist for PALM scheme workers - September 2024.pdf 233.35 KB Attachment Size Demobilisation checklist for PALM scheme workers - Bislama.pdf 147.82 KB Attachment Size Demobilisation checklist for PALM scheme workers - Fijian.pdf 147.33 KB Attachment Size Demobilisation checklist for PALM scheme workers - Kiribati.pdf 150.3 KB Attachment Size Demobilisation checklist for PALM scheme workers - Nauruan.pdf 148.06 KB Attachment Size Demobilisation checklist for PALM scheme workers - Samoan.pdf 150.45 KB Attachment Size Demobilisation checklist for PALM scheme workers - Solomon Islands Pidgin.pdf 150.04 KB Attachment Size Demobilisation checklist for PALM scheme workers - Tetum.pdf 151.26 KB Attachment Size Demobilisation checklist for PALM scheme workers - Tok Pisin.pdf 150.33 KB Attachment Size Demobilisation checklist for PALM scheme workers - Tongan.pdf 150.4 KB Attachment Size Demobilisation checklist for PALM scheme workers - Tuvaluan.pdf 148.75 KB
This guide is designed for Pacific Australia Labour Mobility (PALM) scheme workers. To help make your arrival in Australia easier, your employer pays for some items for you in advance. These costs are usually paid back to your employer over the…
Attachment Size Worker deduction guidelines - English.pdf 3.87 MB Attachment Size Worker deduction guidelines - Bislama.pdf 3.41 MB Attachment Size Worker deduction guidelines - Fijian.pdf 3.52 MB Attachment Size Worker deduction guidelines - Gilbertese.pdf 3.5 MB Attachment Size Worker deduction guidelines - Samoan.pdf 3.63 MB Attachment Size Worker deduction guidelines - Tetum.pdf 3.73 MB Attachment Size Worker deduction guidelines - Tuvaluan.pdf 3.72 MB Attachment Size Worker deduction guidelines - Tok Pisin.pdf 3.74 MB Attachment Size Worker deduction guidelines - Tongan.pdf 3.64 MB Attachment Size Worker deduction guidelines - Solomon Islands Pidgin.pdf 3.64 MB
Use this reference guide to prepare your application. All employer applications, including all required documentation, must be completed and submitted via the online application form found on the…
Attachment Size PALM scheme employer application form - reference only version - December 2023.pdf 459.99 KB Attachment Size PALM scheme employer application form - reference only version - December 2023.docx 266.32 KB
The PALM scheme Skills Development Program provides workers with access to training while they are working in Australia. This application form and guide are for employers to apply for skills development funding on their workers' behalf.
Attachment Size Skills development program funding application form April 2025.pdf 310.89 KB Attachment Size Skills development program funding application form April 2025.docx 158.21 KB Attachment Size Skills development program application form guide - April 2025.docx 164.94 KB Attachment Size Skills development program application form guide - April 2025.pdf 287.36 KB
Information for prospective Pacific and Timor-Leste workers on what it is like to work in Australia in the aged care, aquaculture, horticulture, meat processing and tourism and hospitality sectors.
Attachment Size Working in aged care English.pdf 1.89 MB Attachment Size Working in aquaculture English.pdf 2.95 MB Attachment Size Working in horticulture English.pdf 1.46 MB Attachment Size Working in meat processing English.pdf 1.56 MB Attachment Size Working in tourism and hospitality English.pdf 1.79 MB
A guide for Pacific and Timor-Leste workers living in Australia with information on finding a rental property, lease periods and payment, maintenance, furniture, real estate agents and how to be a good housemate.
Attachment Size Guide to renting a sharehouse - English.pdf 1.1 MB Attachment Size Guide to renting a sharehouse - Bislama.pdf 1.3 MB Attachment Size Guide to renting a sharehouse - Fijian.pdf 1.39 MB Attachment Size Guide to renting a sharehouse - Gilbertese.pdf 1.35 MB Attachment Size Guide to renting a sharehouse - Nauruan.pdf 1.32 MB Attachment Size Guide to renting a sharehouse - Samoan.pdf 1.4 MB Attachment Size Guide to renting a sharehouse - Tetum.pdf 1.35 MB Attachment Size Guide to renting a sharehouse - Tok Pisin.pdf 1.3 MB Attachment Size Guide to renting a sharehouse - Tongan.pdf 1.29 MB Attachment Size Guide to renting a sharehouse - Tuvaluan.pdf 1.3 MB Attachment Size Guide to renting a sharehouse - Solomon Islands Pidgin.pdf 1.4 MB
Superannuation, or super, is Australia’s retirement savings system. When a worker is employed in Australia, the employer has to pay super for them. Super is generally 11% of a worker’s salary and is additional to their normal pay.
Attachment Size Employer guide - superannuation for Pacific and Timor-Leste workers.pdf 132.55 KB Attachment Size Worker superannuation guide - English.pdf 398.04 KB Attachment Size Worker guide to superannuation - Bislama.pdf 458.24 KB Attachment Size Worker guide to superannuation - Fijian.pdf 468 KB Attachment Size Worker guide to superannuation - Gilbertese.pdf 499.34 KB Attachment Size Worker guide to superannuation - Nauru.pdf 444.04 KB Attachment Size Worker guide to superannuation - Samoan.pdf 446.52 KB Attachment Size Worker guide to superannuation - Tetum.pdf 447.89 KB Attachment Size Worker guide to superannuation - Tok Pisin.pdf 398.8 KB Attachment Size Worker guide to superannuation - Tongan.pdf 445.54 KB Attachment Size Worker guide to superannuation - Tuvaluan.pdf 446.23 KB
A guide for PALM scheme workers in Australia. Everyone has mental health needs. Just like our physical health, we need to look after it.
Attachment Size Mental and physical health - English.pdf 194.01 KB Attachment Size Mental and physical health - Bislama.pdf 315.5 KB Attachment Size Mental and physical health - Fijian.pdf 170.88 KB Attachment Size Mental and physical health - Kiribati.pdf 160.21 KB Attachment Size Mental and physical health - Nauruan.pdf 141.19 KB Attachment Size Mental and physical health - Samoan.pdf 169.04 KB Attachment Size Mental and physical health - Tetum.pdf 142.2 KB Attachment Size Mental and physical health - Tok Pisin.pdf 155.91 KB Attachment Size Mental and physical health - Tongan.pdf 169.76 KB Attachment Size Mental and physical health - Tuvaluan.pdf 155.34 KB Attachment Size Mental and physical health - Solomon Islands Pidgin.pdf 168.86 KB
If you are a Pacific Australia Labour Mobility (PALM) scheme worker, there are people who can support you during your time in Australia.
Attachment Size Support for PALM scheme workers in Australia - English.pdf 210.43 KB Attachment Size Support for PALM scheme workers in Australia - Bislama.pdf 385.51 KB Attachment Size Support for PALM scheme workers in Australia - Fijian.pdf 111.6 KB Attachment Size Support for PALM scheme workers in Australia - Gilbertese.pdf 110.92 KB Attachment Size Support for PALM scheme workers in Australia - Nauru.pdf 389.03 KB Attachment Size Support for PALM scheme workers in Australia - Samoan.pdf 115.8 KB Attachment Size Support for PALM scheme workers in Australia - Solomon islands Pidgin.pdf 116.91 KB Attachment Size Support for PALM scheme workers in Australia - Tetum.pdf 115.71 KB Attachment Size Support for PALM scheme workers in Australia - Tok Pisin.pdf 116.12 KB Attachment Size Support for PALM scheme workers in Australia - Tongan.pdf 111.59 KB Attachment Size Support for PALM scheme workers in Australia - Tuvaluan.pdf 108.71 KB
Graphic poster for printing with information about how workers can stay safe when driving in Australia.
Attachment Size Safe driving - Bislama.pdf 5.71 MB Attachment Size Safe driving - English.pdf 4.75 MB Attachment Size Safe driving - Fijian Hindi.pdf 5.84 MB Attachment Size Safe driving - Fijian.pdf 5.93 MB Attachment Size Safe driving - Gilbertese.pdf 5.75 MB Attachment Size Safe driving - Samoan.pdf 5.76 MB Attachment Size Safe driving - Solomon Islands.pdf 9.3 MB Attachment Size Safe driving - Tetum.pdf 5.73 MB Attachment Size Safe driving - Tok Pisin.pdf 8.79 MB Attachment Size Safe driving - Tongan.pdf 5.71 MB Attachment Size Safe driving - Tuvaluan.pdf 5.67 MB