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Welcome
This page contains useful resources and information for Pacific Australia Labour Mobility (PALM) scheme employers. Here you can find information on mobilisation and demobilisation, recruiting and subcontracting, employer requirements, worker accommodation and skills development.
| Announcements - 2026 Census |
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The Australian Bureau of Statistics (ABS) will conduct the 2026 Census on Tuesday 11 August 2026. Everyone in Australia on this day must be counted for, including PALM scheme workers. PALM scheme employers are encouraged to share information about the Census with workers and make them aware of the resources and support available to complete it. Workers can:
For more information, visit the ABS website. |
Helpful links
Click the link to find more information about the PALM Information System, including extra resources and webinars.
Click the link to learn more about workplace entitlements and protections in Australia.
Click on the link above to learn more about withholding tax and providing income statements as a PALM scheme employer.
Health and wellbeing
- Betel nut in Australia
- Community Connections program
- Community Connections - Emergency Support Fund information
- Welfare and wellbeing plan guide for employers
- Welfare and Wellbeing Support Person hub
- Welfare and wellbeing support person toolkit - fortnightly meetings resources and guide
- Fortnightly welfare and wellbeing meeting planner and notes template
- Fortnightly welfare and wellbeing meeting discussion guides
Employer requirements
- 12-month industry experience requirement
- Arrival and departure reporting requirements - frequently asked questions
- Conditional approval of accommodation plans
- Employer application form - reference only
- Employer fees for recruiting Samoan candidates
- Grievance management policy and grievance lodgement form
- Minimum accommodation requirements checklist
- PALM scheme Approved Employer Deed of Agreement
- PALM scheme Approved Employer Guidelines
- PALM scheme employer responsibilities guide
- Stakeholder conduct policy
Pay, minimum hours, deductions and superannuation
- Frequently asked questions - changes to fixed term contract provisions
- Frequently asked questions - minimum hours settings
- International airfares and domestic transportation matrix and frequently asked questions
- Minimum hours requirement and interaction with minimum net pay guarantee
- Pay parity factsheet
- Standdowns in the PALM scheme
- Superannuation - guides for employers and workers
Have questions or need advice?
If you have any queries, please call (1800 51 51 31), or email (palm@dewr.gov.au). Please note the support service line and email inbox are monitored 8:30 am to 6:30 pm AEST - calls after hours should be for critical incidents only.
For Community Connections contact details, please visit the Contact page.